2025.09.30

BBLTP

Billboard Live TAIPEI

BBLTP

All tickets are issued as electronic tickets (QR Code). Paper tickets are not available.
A free Billboard Live TAIPEI membership registration is required before purchasing tickets.
- Registration times and procedures will be announced on the official website and social media platforms.
Each member account may purchase up to 5 tickets.
Seats will only be reserved once payment has been completed.
Do not close your browser while payment is in progress.
Clicking the “Back” button will cancel your order, and you will need to restart the process.
Email addresses cannot be changed; phone numbers can be updated in the member area.

Ticket prices include admission only and do not cover food or beverages.
Invoices (Uniform Invoice) will be provided at the venue reception on the day of the event.
- For urgent requests, please contact ticket@billboardlivetaipei.tw.
- Any changes to invoice policies will be announced separately.
For ticket cancellation, please submit a request via the Contact page.
Box seats are sold only as a complete package and cannot be purchased individually.
No minimum consumption is required at the venue.

A full selection of food and beverages is available at the venue. Outside food and drinks (including bottled water) are prohibited.
Food and beverage service is available both before and during the performance.
Performance durations vary and are not fixed; please refer to on-site announcements.
Children under 6 years old (pre-elementary school age) are not admitted. Guests under 16 must be accompanied by an adult.
Please maintain proper etiquette during performances. Avoid disturbing other guests and refrain from unnecessary movement.
In case of emergency, please follow staff instructions.
The entire venue is a non-smoking environment.

Recording, filming, and live streaming are strictly prohibited inside the venue.
Professional photography equipment or large luggage is not permitted without prior approval.

Changes, cancellations, or refunds after purchase must follow the Ticket Refund and Exchange Policy announced on the official website.
Refund or cancellation requests must be submitted through the Contact page.
In cases of force majeure (e.g., natural disasters, epidemics), the organizer reserves the right to adjust, postpone, or cancel performances.

Billboard Live TAIPEI Ticket Purchase Process

From the Home or Concerts page, choose the desired event and click Purchase Now to enter the ticketing page.
Select the performance date and time.
Choose your ticket type.

※System loading may take some time.

Please carefully review the event introduction, details, and notices before purchasing.

Ticket purchase requires Billboard Live TAIPEI membership registration/login.
Only members may purchase tickets.
If you are not yet registered, please complete the registration process first.

※After registration, you may need to re-enter the ticketing page.

For details regarding membership registration and login, please refer to the Member Area.

Confirm the buyer’s full name (matching ID), email address, and phone number.
- The name will be automatically filled based on the membership registration and cannot be changed.
- The email address cannot be changed.
- Phone numbers may be updated in the member area.
The buyer’s name is essential for order verification, and all accompanying guests should be aware of it.

Based on the ticket type chosen in Step 1, select seats from the seating chart.
If another user selects the same seat simultaneously, the seat may not be successfully reserved.
Choose seats individually according to the number of tickets purchased.
A maximum of 5 tickets per order can be purchased.
Seat availability updates in real time according to the system display.
Seats are not reserved until you click “Confirm.”
After selection, click Next. Please note that system processing may take time.

Verify order details (buyer information, session, seats, total amount).
If applicable, indicate food allergies (for reference) or wheelchair needs.
Billboard Live TAIPEI will make every effort to provide assistance based on the information provided.
If modifications are needed after the order is placed, please contact us via email.
Clicking “Back” will cancel the order and require restarting the process.

Double-check the ticket type, seat numbers, buyer information, quantity, and total amount.
In accordance with Taiwan’s Uniform Invoice System, company title and tax ID number may be entered.
- Invoices will be provided at the venue reception on the event day.
- For urgent requests, please contact ticket@billboardlivetaipei.tw.
- Changes in invoice policy will be announced separately.
This field may be left blank without affecting the purchase.
For corrections or inquiries, please contact ticket@billboardlivetaipei.tw.

Follow the system instructions to complete payment within the specified time.
Once the order is placed, changes, cancellations, or refunds will be handled according to the Billboard Live TAIPEI Ticket Refund and Exchange Policy.
Seats are not reserved until payment is completed. Orders not paid within the deadline will be automatically cancelled.
Supported payment methods (via Shopline Payments):
- Credit Card (Visa / Mastercard / JCB)
- Apple Pay
Once the payment method is confirmed, it cannot be changed.
If you do not agree to the terms, payment cannot be completed.
⚠️ Do not close your browser during payment.

After payment is completed, a purchase confirmation message will be displayed, marking the order as complete.
A confirmation email will be sent to the registered email address.
The QR Code serves as your admission ticket:
- Please save it securely and back it up (e.g., screenshot).
- It may be shared with accompanying guests if necessary.
After purchase, the system will display and send an email containing the QR Code, which will serve as proof of admission.

작성자

Billboard Live TAIPEI