자주 묻는 질문 (FAQ)

Brand & Venue

What are the service and intermission times?

Where is the venue located?

Who is responsible for operating Billboard Live TAIPEI?

What types of seating areas are available?

What is the difference between Billboard Live and a general music venue?

Is the venue wheelchair accessible?

What is the admission procedure?

Which artists will perform?

What payment methods are accepted for on-site food and beverages?

Is smoking prohibited?

How do I park?

What is the nearest MRT station?

Is photography or video recording allowed?

About Performances and Ticket Purchase

Where can I buy tickets?

What payment methods are accepted for ticket purchases?

How will the tickets be delivered?

Can I transfer or resell tickets?

Does one ticket grant access to two sets, or is it only for one set per ticket?

Are there discounted tickets for people with disabilities?

Does the ticket price include food and beverages?

How many tickets can each person buy?

Can I buy tickets at the venue on the day of the performance?

How long is each performance?

What if I arrive late?

Can I leave and re-enter during the performance?

Can I choose my seat?

What happens if the performance is canceled?

Can I get a refund or change my seat?

Can international audiences purchase tickets?

Are there any age restrictions?

About Membership

When can I register and join as a member?

What are the benefits of becoming a member?

How do I register as a member?

What is the membership fee?

I am a member of Billboard Live in Japan, can I use the same account?

Are there any birthday privileges for members?

How do I subscribe to or unsubscribe from the e-newsletter?

How will I be notified if membership rights are updated?

How do I cancel my membership?

What if I forget my password?

Can I change the registered email address or personal information?

Food, Beverage, and Consumption

Can I dine at the venue?

Are there vegetarian options?

What should I do if I need water due to personal or health reasons?

Do I need to pre-order meals?

Is there a minimum charge?

Is a service charge applied?

Can I bring outside food and beverages?

Can I send flowers or gifts to the artists?

Are there any merchandise sales?

Are restrooms available inside the venue?