To provide a smoother service experience, refund requests will now be accepted exclusively through the “Contact Us” page’s refund application form.
Email submissions will no longer be accepted in principle.

All requests will be processed in order of receipt — thank you for your patience during this process.

Refund Process

• Processing takes approximately 7 business days. Once completed, a notification email will be sent automatically.
• Refunds will be credited to the original credit card account used for payment, in accordance with the payment gateway’s procedures.
• The credit may take 2–4 weeks to appear, depending on your card issuer’s processing time.

For any further inquiries, please contact us through the official “Contact Us” page.
Thank you for your understanding and cooperation.