【About the Opening】

Q: When will Billboard Live TAIPEI open?
A: Billboard Live TAIPEI is scheduled to open in late autumn 2025.

Q: Where is it located?
A: It is located on the 7th floor of ATT 4 FUN in Xinyi District, Taipei, offering a fusion of music, dining, and urban scenery.

Q: Who operates Billboard Live TAIPEI?
A: It is operated by Credo Entertainment Co., Ltd., delivering a world-class venue experience.

Q: What makes Billboard Live different from other venues?
A: Following the style of Billboard Live venues in Japan, it combines state-of-the-art sound systems, comfortable seating, and premium dining, offering audiences an intimate live experience with artists.

Q: What kind of artists will perform?
A: From world-renowned musicians to emerging talents across genres including jazz, pop, R&B, hip-hop, electronic, and experimental. Details of the opening lineup will be announced soon.

【About Billboard Live TAIPEI】

Q: What are the operating hours and showtimes?
A: The venue operates with a two-show system daily. Exact service and intermission times will be announced prior to opening.

Q: What seating areas are available?
A: A total of 292 seats across 5 types:

• Standard Seat: Basic seating with clear views.
• Luxury Seat: Spacious and more comfortable.
• Casual Seat: Relaxed atmosphere, perfect for friends or small groups.
• Box Seat: Sold only as a complete unit, not available individually. A semi-private seating area offering excellent privacy.
• Premium Seat: Best stage views, high-end experience.

Q: Are accessible spaces available?
A: Yes, limited wheelchair-accessible seating is available with prior notice.

Q: How is entry handled?
A: Admission is via QR code received at purchase. Lost codes should be reported in advance to customer service.

Q: What payment methods are accepted?
A: Cash, credit cards, LINE Pay, JKOPay.

Q: Is smoking allowed?
A: No, the venue is non-smoking. Designated outdoor areas are available.

Q: Is parking available?
A: Yes, at ATT 4 FUN basement parking. Parking discounts may apply for qualified spending.

Q: What is the nearest MRT station?
A:

• Taipei 101 / World Trade Center Station (Exit 4) – 8-10 min walk
• Taipei City Hall Station – 10 min walk

Q: Are photography or recording allowed?
A: Professional filming is prohibited. Audience photography permissions vary by performance.

【Ticket Information】

Q: Where can tickets be purchased?
A: On the official website or via partnered ticketing platforms.

Q: Is there a purchase limit?
A: Yes, 4 tickets per person.

Q: Are tickets available at the venue?
A: On-site ticket sales will be announced before opening.

Q: What if I arrive late?
A: Staff will guide you in at an appropriate timing without disrupting the show.

Q: Can I select my seat?
A: Yes, within the system’s available range at purchase.

Q: What happens if the show is canceled?
A: Refunds or rescheduling will follow ticketing policies.

【Membership】

Q: What are the benefits of becoming a member?
A: Simplified ticket purchase, exclusive show information, and newsletters.

Q: How do I register?
A: On the official website once launched.

Q: Is there a fee?
A: Membership is currently free; future paid plans may be introduced.

Q: Is membership shared with Billboard Live Japan?
A: No, a separate registration is required.

Q: Are there birthday benefits?
A: Yes, details will be announced after opening.

Q: Is there a point system?
A: A loyalty program will be introduced later.

Q: How can I cancel membership?
A: Online cancellation is not yet available but will be introduced in the future.

【Dining & Services】

Q: Can I dine during the show?
A: Yes, premium dining and beverage service are available.

Q: Are vegetarian options available?
A: Yes, with allergen labeling.

Q: Do I need to pre-order meals?
A: Some special menus require pre-order.

Q: Is there a minimum charge?
A: Some seating areas may include a minimum dining charge.

Q: Are service charges applied?
A: Yes, a standard service fee will apply to dining bills.

Q: Are there special services for birthdays/anniversaries?
A: Cakes, shared platters, and surprise arrangements can be arranged upon request.

Q: Can I bring outside food or drinks?
A: No. Wine may be brought with a corkage fee.

Q: Can I give gifts or flowers to artists?
A: Allowed under guidelines, but food gifts are not accepted.

Q: Are official goods sold?
A: Yes, available for select performances.